it's always something

[archersangel]

so, about 2 1/2 years ago we got our very first smart phones. and in order to protect them we got otterbox cases from their defender line, which have a hard inner piece with a textured rubber-ish piece on the outside. well, about 2 months ago i noticed the cover over the charging port was tearing where it connects to the main body of the rubber-ish piece.
i don't know why this happened. we charge the phones at pretty much the same rate & don't open the covers to an extreme angle to take the charger in and out. the one on my brothers case is fine.

since otterbox has a warranty, my brother looked into what you have to do to file one. he did a chat with an otterbox representative to get going on that. they don't have the color that i got, fort blue, which i don't mind. i didn't really care for the color, it looks more purple in most lighting conditions. they just have black now, which is what my brother has. so i'm keeping the hard inner piece piece that i had, which is a light gray, in order to tell the difference between our phones (his is black.) and i'm going to put a piece of tape in the top edge/back so when i have both of our phones in my backpack (i put them in the cushioned area meant for a laptop) so i can feel to tell them apart especially when it's dark.

the otterbox representative asked my brother in the chat if we still had the phone the case was for. he was like ....yes. apparently we are two of the few people that keep their phones for longer than 2 years.

Comments

[schadenfreude]

I have myself, my daughter, and two grandkids on my phone plan. It's simply not reasonable to buy four new phones every two years. We replace when the manufacturer stops sending software / android updates, or something happens that causes the phone to actually need to be replaced.

I'm glad you had a warranty for the case and even happier that it wasn't your phone!

[aelfgyfu_mead]

Two years! I've never replaced a phone within two years!